The location is very good and they pay attention to what they offer. The staff is very attentive.
Valentin
tháng 12 năm 2024
The buffet is fantastic. Probably the best restaurant honestly. The location is terrific, pools and beach are awesome. They were having some issues with the building when it rained, but that didn't bother us too much. The italian restaurant with pizzas to go was a really nice surprise. Drink options aren't too bad.
John
tháng 2 năm 2024
Great location beach access swim up pool bar. Staff was excellent and helpful. The room was beautiful with an amazing view. Bathroom was big and spacious waterfall shower was amazing and good pressure.
Soraya
tháng 8 năm 2024
Honestly amazing property with everything you could possibly hope for. Because of the cost I had to point out a few short comings below because for a hotel in this price point near perfection is the expectation. The service at this place is second to none and if you don’t have a great time it’s on you because the Royalton just doesn’t disappoint.
Jim
tháng 11 năm 2023
Friendly staff and beautiful suites
A
tháng 9 năm 2024
We loved almost everything about the property. We’ve been to 4 different properties (Mexican beach resorts) in the past 4 years, and this was our favorite! Yazmin at the crepe stand is always full of smiles and takes great care of you. Anna at the “insomnia cafe” made my wife cry on our last day, by gifting her a handmade pair of earrings. Every street vendor, as well as anybody with some type of business/scheme in Mexico is always trying to get one over on you, and Anna wouldn’t even accept money. She’s the reason we love Mexico!
Ian
tháng 2 năm 2024
I like everything about it. My butler David was excellent very attentive and would go above and beyond to do the things that needed to be done. My waiter from the buffet Jesus an older man was excellent! He would be very attentive and he’s such a wonderful man and human being . I always would look for him when I went to the buffet to sit on his tables. Also the lady named Yolanda at the diamond club check in serving food, was excellent always asking me if I needed something and made me a tea the last day I was there checking out because I got sick. I have been there many times and one of the last times wasn’t a great experience, but I decided to try it again and I will for sure return again…
Maria
tháng 12 năm 2023
Being clean and friendly behaviour of staff
Mehran
tháng 12 năm 2023
The hotel itself was beautiful and the staff service was perfect. Great value for money. The property is clean, modern, has a beautiful private beach and multiple pools. The breakfast buffet is really good and so are the drinks at the different bars. The spa service was lovely as well.
Sarah
tháng 1 năm 2024
The facility is amazing, the beach was very clean and amazing the service was amazing.
Orlando
tháng 1 năm 2024